Systems Administrator

New York, NY

Post Date: 05/31/2018 Job ID: 10819599 Industry: IT Perm
" Administer/Support/Maintain multiple backend storage platforms (Isilon, VNX, Synology)
" Monitor/Maintain existing data backup platform (NetBackup, Quantum library)
" Support of creative users systems and tools (photo, video, and post)
" Deploy applications and software updates across the Apple platform
" Provide troubleshooting and functional support of the Apple computing environment, including but not limited to: Imaging, network attached storage accessibility, antivirus, configuration management; and workstation security
" Provide technical support by creating and/or resolving standard and escalated IT support cases
" Define requirements, document specifications, identify vendors and estimate prices for upgrades and new technology initiatives
" Maintain and improve existing MS Windows platforms including high-end video workstations and backend render farm
" Coordinate testing and deployment of Apple patches to client workstations
" Develop clear documentation targeted at both technical and non-technical staff
" Provide on-site and/or on call weekend support, as needed
" Other projects and duties as may be required or assigned


" Demonstrated Experience with backend storage systems SAN/NAS (EMC preferred)
" Demonstrated experience administrating enterprise backup system (NetBackup preferred)
" Expert working knowledge of Apple systems in a corporate environment (macOS X, Office 2011, printer configuration, security, AD integration, hardware troubleshooting, software distribution, imaging deployment, settings management)
" Experience configuring and supporting Microsoft Windows Systems in a corporate environment
" Troubleshooting macOS and all the technologies it uses. (DNS, DHCP, Wireless and Wired Networking, TCP IP)
" Apple enterprise services, including APNs, App Store, Apple Software Update, DEP, and VPP
" Strong attention to detail and organizational skills including the ability to successfully execute on multiple projects
" Ability to relate to, and effectively communicate professionally with, all levels of employees
" Superior customer service skills
" Ability to work both independently and in a team environment
" Ability to adapt to a fast paced continually changing business and work
" Problem solving and troubleshooting, and organizational skills environment while managing multiple priorities
Preferred Skills:
" Knowledge and experience with virtual machine platforms including Parallels, VMware, HyperV and/or Virtualbox
" Creating and deploying Window images for multiple computers through use of SCCM, Microsoft Deployment Toolkit, Windows Deployment Services, Sysprep, or other means
" VPS/hosting solutions such as Azure and AWS
" Bachelor's degree in Computer Science, or equivalent education and/or related work experience
" 5+ years senior administration experience in a business production environment
" Previous experience in customer support, computer operations, system administration, or a related area
" Previous experience in a highly creative environment strongly desired.
" Experience with a user environment utilizing G-Suite, Office 365 or equivalent
" Demonstrable track record of introducing new and/or improved technology in a business or production environment
" Apple Certified Mac Technician (ACMT), MCSE preferred

Dan Goldberg

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