Software Developer - Highly Skilled

Universal City, CA

Posted: 10/09/2018 Industry: IT Consulting Job Number: 11429803
" Support the development and configuration of a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release / SDLC, Asset Management, Configuration Management (CMDB), Project, Time Cards, CMS, Mobility and Reporting. " Collaborate with team members to define, analyze, understand and document business and technical requirements. " Design and develop / configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies. " Formulate testing approach, test cases and document them. " Unit and regression test implemented solutions as required. Support User Acceptance Tests and implement code into Production. " Participate / conduct code walkthroughs. Develop coding standards. " Participate in and support ServiceNow version upgrades. Install, test and take new applications live in ServiceNow. " Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution. " Create technical architecture, design and user guide documentation. " Conduct in-person and virtual training sessions for stakeholders as appropriate. " Analyze, troubleshoot, and remedy identified system issues. " Coach and oversee the activities of ServiceNow support partner resources on an as-needed basis.

Quals--
" Requires a Bachelor's degree in Computer Science or related area. In lieu of Bachelor's degree, extensive familiarity with the field's concepts, practices and procedures is required. " 4+ years of experience working with ITSM solutions in an enterprise environment. " 3+ years of ServiceNow development / implementation / administrative experience " Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.) " Experience working with databases (MySQL, Oracle, SQL Server, etc.). " Experience working with large global / multinational corporations. " Experience integrating internal and external (SaaS based) applications. " Exposure to Identity Management and Single Sign on/Active Directory integrations. " Superior attention to detail with excellent written and verbal communication skills. " Ability to understand complex business needs and adapt appropriately. " Ability to learn and adapt to new technologies applicable to the ServiceNow platform. " Experience working on ServiceNow version upgrades

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