* Epic Cadence Certification - Required 5 Years
* Epic Welcome Certification - Required 3 Years
* Product Management - Required 5 Years
* Project Management - Required 3 Years
Provides high-level input on product design and optimization. Manages teams engaged in providing product services. Manages product requests, reviews requirements/specifications and works closely with technical teams and end-users to assure high quality.
Responsible for the design and delivery of product solutions and manages projects ranging in size, complexity and scope. Provides high-level input on product design and optimization. Maintains his/her expertise in a product area and understands the effects of market trends on all available products. Responsible for resource allocation within product group and managing team assignments. Oversees work for new system roll-outs and/or new functionalities as well as maintenance/support of products. Works closely with other company teams to ensure that end products meet the intended needs of the client. Manage product requests, reviews requirements and specifications and works closely with technical teams and end-users to assure high quality. Contribute to the development of scope documents for existing, new and prospective clients within area of product knowledge. Mentor and identifies training needs for team members. Communicate regularly with others in the organization that may be affected or need to provide input for a successful integration. Meet with clients regularly and establishes priorities by working with client executives and end-users. Interface and work with other departments to identify and resolve issues regarding coordinated efforts to deliver client solutions. Allocate team resources to other departments as needed.