* Must have own transportation. - Required
* Extensive knowledge of network technology. - Required
* Be able to use MS Excel, Visio and Word for documentation. - Required
* Be able to work flexible hours including night and weekend - Required
* Knowledge of Cisco switches, IDF/MDF and wire management - Required
The Implementation Technician provides installation support for changes and projects as assigned.
Duties & Responsibilities
The Implementation Technician assists the Implementation Manager, with implementations, including site surveys, equipment installation and configurations. The incumbent is also responsible for pre installation design review, documentation, vendor supervision when required, NCC turnover and quality reviews. The Implementation Technician, working along with the Implementation Manager, operates within the framework of the complete project management life cycle and adheres to industry and HealthCare Client Standards. This individual interacts with groups internal and external to the organization on a daily basis in conformance with Medical Center IT policy and procedures.
The Implementation Technician provides post go live support to our clients. He/she troubleshoots problems as they occur. The Implementation Technician must be able to work on multiple projects concurrently, and must act as a point person in the field. Will work in Data Center to bring servers and switches on line.
B.S. In Computer Science preferred / or trade school
Requires a working knowledge of network protocols (TCP/IP), routers and switches.
Should be familiar with cabling specifications (Cat5) and multi mode fiber.
Requires solid desktop computing skills including hardware configuration, operating system software (W2k/XP) as well as the MS Office suite of applications.
Knowledge of Server upgrades, decommissioning of old servers, installation of new servers, including Blade technology.
Familiarity with equipment tracking, asset management, QC and inventory control.
Must be able to work with multiple large scale, concurrent projects.
Excellent customer service skills.
Working knowledge of Remedy
Ability to do technical documentation (Visio, Excel, etc) as required.
Minimum of 2 years related work experience.
Must present a professional appearance and be able to communicate effectively.