IT Support Specialist

New York, NY

Posted: 06/19/2018 Industry: IT Perm Job Number: 10900379
XXXXX is seeking an IT Support Specialist to join its growing Technology team. This team member will work as an integral part of the Technology team in the firm's New York office. This role will carry the primary responsibilities to support end users and infrastructure in a fast-paced environment which includes Windows 10 workstations, Cisco/Polycom IP phones, smartphones and printers.

Key Job Requirements:
  • Provide Desktop/Laptop support to end users
  • Install/deploy workstations and printers
  • Install and troubleshoot IP phones and smart phones
  • Work with vendors to troubleshoot issues as needed
  • Log each task in the IT ticketing system
  • Assist with troubleshooting network/server issues if needed

Key Skills/Experience:
  • 2-5 years of experience working in technology and/or support
  • Mac experience a must
  • AV equipment experience including video/still cameras, lighting, web casts and web conferencing
  • Excellent interpersonal and general communication skills
  • Detail oriented
  • Ability to work in a fast paced and dynamic environment
  • Ability to work with minimal supervision at times
  • Active Directory experience preferred
  • Computer Science degree or similar preferred
  • A+ Certification preferred
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