Director of Release Management

Dallas, TX

Posted: 10/25/2019 Industry: IT Perm Job Number: 12819746

Job Description

The Director of Release Management must work closely with Product Management and Engineering teams to ensure new features and enhancements meet the needs of each line of business and market and align into unified product releases that serve our strategic vision.

The Director of Release Management oversees the entire release lifecycle that takes a feature from initial idea to adoption by our customers in production. They are responsible for our overall release strategy, including release schedules, communication plans, and enablement activities. The Director of Release Management is a highly-collaborative role. They work with Product Development, Engineering and key stakeholders across the company to ensure on-time delivery and coordinate cross-departmental readiness for Sales, Marketing, implementation, training, and support.

" Partner closely with Product to align timelines, goals, and priorities across portfolios to ensure every release supports the company's strategic vision
" Oversee the release schedule and coordinate with Product Development & Engineering teams to meet published timelines; oversee the change management process for the release roadmap
" Anticipate and assess risks to the product delivery from quality or schedule perspectives.
" Provide timely updates so stakeholders have an up-to-date understanding of release contents, timelines, and progress
" Coordinate the creation of comprehensive and high-quality release collateral to meet the needs of stakeholders, partners, and customers
" Work closely with Sales, Marketing, and Customer Success to ensure the company is ready for the launch of new features:
" Ensure the company understands the value proposition and messaging of new features and that Sales and Marketing plans are aligned with launch
" Work with stakeholders to determine the operational and business goals for new features and define quantitative and qualitative metrics to measure success
" Coordinate with Customer Success and Partners & Alliances on training, rollout, and support of release features
" Coordinate key strategic initiatives across multiple product portfolios and multiple product releases
" Provide vision and leadership by identifying ways to continuously improve our release practices in order to increase quality, reduce risk, and deliver value to our customers and stakeholders more quickly
" Coordinate with Product Development & Engineering and Customer Success leadership on the prioritization and timing of critical features and product fixes

" Bachelor's degree in Business, Finance, Computer Science or a related field or equivalent professional experience
" 10+ years of experience coordinating multi-faceted, highly-detailed projects
" 5+ years of experience in the fintech or financial services industry
" Demonstrated ability to work collaboratively with multiple teams and balance competing priorities
" Detail-oriented mindset, excellent written and oral communication skills, and the ability to communicate processes and follow through on their execution

" 2-4 years as a release manager or program manager
" 2-4 years of experience with development, delivery, or support of SaaS software
" Experience working with product teams, prioritizing critical features and fixes, and managing multiple releases and product lines
" Experience developing software on the Salesforce platform, especially as an ISV
" Able to work in an environment at a fast pace and with changing priorities

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Dan Goldberg

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