Application Support - Counterparty Risk
New York, NY
The candidate would play a key role in the supporting a set of financial applications. The candidate needs to ensure that the applications are running smoothly 24/7 without issues by managing their own work and ensuring that the global team have the tools and knowledge/expertise for consistent global coverage. When issues do occur, the candidate will be key to restoring system availability as quickly as possible. The candidate will develop tools and design processes and documentation to continuously streamline and optimize the support process. The candidate interacts with the business users and developers and helps to identify potential issues / risks and represent (manage) support priorities within the business and IT development life cycle. The candidate will interact with business users to identify and resolve data/application issues and will interact with the IT developers to identify turnover risks, manage scope and partner to resolve system issues or exposures. The candidate will be responsible for producing business and technical documents for the applications supported and conduct knowledge transfer training on a regular basis to keep global team up to date on ongoing changes.
Must have good communication skills
Comfortable in a Linux/Unix environment
Batch - a scheduler like Autosys, Control-M
Shell use and scripting
An understanding of RDBMS and basic T-SQL.