Application Engineer

New York, NY

Posted: 03/11/2019 Industry: IT Perm Job Number: 11956632
We are looking for an exceptionally talented individual to serve as an Applications Engineer in our NY, NY office. This person will need to work with a team of Application Integration engineers as well as with the business units that they interact with. This candidate will be responsible for deploying, integrating, and administering enterprise applications.
Candidates for this position must have strong customer service and communication skills, both written and oral. Excellent organizational skills are a must for this fast paced, high visibility position
Responsibilities:
  • Full day-to-day responsibility for assigned portfolio of applications operations and maintenance.
  • Support end users both proactively and reactively, with a focus on customer service and training.
  • Maintain proper system access for all roles.
  • Develop, document and implement policies, procedures and guidelines to ensure data integrity and security.
  • Plan, review and manage change configurations and customization requests.
  • Design technical solutions to support process improvement and company growth.
  • Project manage and lead internal projects while serving as an individual contributor
  • Work with internal clients to understand issues and concerns
  • Troubleshoot errors and maintain data integrity
  • Develop reports and searches and maintain current ones
  • Help to create documentation on all processes and training
  • Create customs records, forms and fields
  • Develop and maintain workflows and processes to help streamline the business
  • Assist in the setup and configuration of modules
Qualifications:
  • Highly Desired 4+ years' experience working with software as a full or junior administrator
  • Experience with Legal software, CRM or HRIS a plus
  • Strong quantitative mindset, ability to understand and analyze large data sets
  • Understanding of general business processes
  • Strong Excel skills
  • Strong organizational skills, ability to prioritize several tasks concurrently
  • You must be a technically oriented with preference given to those who either have or are making progress towards a BS in IS, IT or CS
Personal Attributes
  • Excellent oral and interpersonal communication skills.
  • Outstanding writing and documentation skills.
  • Ability to communicate ideas in both technical and user-friendly language.
  • Able to conduct research into application integration issues and products.
  • Highly self-motivated and directed, with keen attention to detail.
  • Able to prioritize and execute tasks in a high-pressure environment.
  • Experience working in a team-oriented, collaborative environment.
  • Knowledge of applicable data privacy practices and laws.
Work Conditions
  • Knowledge of applicable data privacy practices and laws.
  • Occasional evening and weekend work if required to meet deadlines.
  • Some travel may be required for the purpose of offsite software and system integration efforts.
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