App Support / DevOps

New York, NY

Posted: 07/26/2018 Industry: IT Perm Job Number: 11033953

The global FCRM Production Management team supports technology provided by FCRM and used directly by the business. This is an exciting opportunity to help shape the next evolution of our FCRM Technology platform, working in conjunction with the businesses, developers, outside counterparties and regulatory bodies. This is a diverse role which provides great personal development opportunities and will suit an astute application support analyst with an appetite for responsibility, front office business contact, hands-on technology exposure and daily challenge in a dynamic environment.

Role responsibilities:
- Create environment/Infrastructure on demand using cloud computing concepts
- Adopt Agile practices, delivering smaller demonstrable progress in sprints
- Automate testing, environment management, and deployment steps
- Building strong technical partnerships with local and global development teams to partner in system, environment and plant improvement. Enabling the adoption of Dev Ops collaboration.
- Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) .
- Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.
- Work closely with L1/L2 team to efficiently use of effort and wherever possible drive out unnecessary tasks and alerting.
- Challenging existing practices to strive for continuous improvement
- Perform plant capacity management so that there are no capacity breaches related to a production for S1/S2 incidents
- Maintain plant stability and manage capacity of the plant across using tools and perform enhancement
Qualifications
- Good knowledge of Unix, DB2, Perl and Python
- Past experience in building and maintaining Production/Non-Production environments
- Past experience in automation of ad-hoc requests, RFB checks and scripting
- Building strong technical partnerships with local and global development teams to partner in system, environment and plant improvement. Enabling the adoption of Dev Ops collaboration.
- Leading projects and initiatives within the global team to implement new strategies; manage events (infrastructure change, software releases, business continuity tests etc.) and on-board support for new business areas or renovated systems.
- Chairing outage resolution conference calls, managing significant incidents and coordinating communications within a trade floor environment.
- Initiating, growing and shaping processes, procedures and strategies to make the team more efficient.
- Work closely with L1 team to efficient use of effort and wherever possible drive out unnecessary tasks and alerting.
- Acting as a primary escalation /communication point between Application development teams and Business Units
- Challenging existing practices to strive for continuous improvement

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