Accounts Receivable Specialist

New York, NY

Posted: 11/06/2019 Industry: FIN Consulting Job Number: 12856043

Job Description

Position Overview:
Responsible for the timely posting to student accounts and other functions of the school. Reports directly to the AR Manager for day to day functions. Answer all student account/billing questions from students, parents, faculty, staff, etc., while focusing on providing quality customer service to the students.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage student receivables and collection follow-up as necessary
  • Post manual adjustments to student accounts (purchases of ancillary products)
  • Reconcile daily registers and report of deposits in CampusVue
  • Assist in all phases of posting of Financial Aid funds, including scholarships, to student accounts including processing refunds and Title IV letters.
  • Process student account credit balance refunds
  • Posting and reconciling student payments daily and assist with month end reconciliation of student receipts in CampusVue
  • Review upcoming classes and housing assignments and where payments are outstanding, coordinate collection from students
  • Attend Orientations to welcome students and collect any pre-start deposits
  • Assist in billing Student Accounts
  • Maintain current knowledge of Financial Aid, Admissions and Registrar processes and how they relate to the  Office function
  • Process student invoicing requests
  • Manage the school' s email and hotline Outlook folders and follow up with students in a timely manner
  • Develop and document processes to adapt to new technologies or policies
  • Provide quality customer service to everyone served in the Office
  • Other duties as assigned by the AR Manager
KNOWLEDGE AND SKILLS:
  • Exceptional oral and written communication skills
  • Solid computer skills with proficiency in MS Excel and MS Word
  • Ability to learn and use a variety of software programs to analyze data
  • Ability to work in a fast paced environment and work efficiently under the pressure of deadlines without immediate supervision
  • Ability to multi-task

Meet Your Recruiter

Robyn Banks

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