Account Manager

New York, NY

Posted: 11/01/2018 Industry: IT Perm Job Number: 11541719

The applicant should be an organized individual with the ability to prioritize and excel in a deadline-driven environment, strong account leadership and customer relationship management expertise, detailed and clear communication skills, with a particular focus on efficient project and timeline execution.
Building and maintaining strong client relationships that will assist in smooth and on time project development and execution and impact future business
Member of a broader account team supporting program development and execution across a range of clients
Managing overall project implementations across all external and internal development teams including timeline management using an electronic task management system -- At Task
Creating and managing the project scope and timeline
Ability to implement processes and procedures
Communicating client needs and expectations clearly across development teams
Meeting consistently with internal and external teams to manage timelines, assets, progress, and client deliverables
Supporting Med Legal calls to ensure projects are approved by the client
Working with other departments to stream processes to allow for efficient timelines
Responsible for project success on time and within budget

4-year Bachelors degree preferred or will consider related experience.
Minimum of 3 years of experience with a combination of digital, agency and healthcare experience.
Minimum of 3-6 years of experience which can be a combination of account management and project management.
Passion for customer service and for ensuring that our physicians and clients have the best experience possible
Familiarity with HCP based clients a plus
Ability to multi-task in a fast-paced environment, responsible and result driven, solid communication skills
Excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems like AtTask)
Knowledge of internet technologies
Knowledge of marketing-related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) a plus
Experience with medical/legal review process within pharmaceutical industry strongly desired; equivalent experience in a highly regulated industry may substitute
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