Team Lead - Phoenix / Lung Transplant
EPIC Phoenix 2014 Certification - Required - 2 Years
PMP / Project Management - Highly desired - 3 Years
Team Leadership - Required - 2 Years
Executes advanced level technical activities on daily basis. Oversees assignments and the work of team members. Assesses issues and provides enhancements to existing systems. Supplies technical expertise and business systems guidance to manager and team.
Participate in day-to-day execution of advanced level technical activities. In conjunction with the manager, provide direction to a small team. Oversee assignments and the work of team members. Participate in planning team's work, identifying team's training needs, and in the evaluation of team members' level of performance. Participate in staffing decisions and promotion of team members. Assist Project Manager or Manager with project planning, developing program priorities, resource requirements, project scopes and objectives. Identify, analyze, and communicate risks and issues to project management. Provide high-level customer support and service. Mitigate escalations of client incidents and issues and resolve issues through analysis and troubleshooting, vendor consultation and utilizing other technical teams. Identify highly complex, non-routine issues and recommends corrective action. Develop solutions for new system requirements. Provide expertise on design and planning, and ensure that appropriate technical designs are implemented. Maintain a high level of technical expertise and business knowledge. Supply technical expertise and business systems guidance to manager and team. Assist in defining problems and objectives, describing the requirements, determining costs and benefits. Define technical issues as they relate to the business and the operational feasibility of the system. Ensure that requirements are benchmarked against vendor offerings to facilitate solutions to business or operational problems.