Sr Systems Engineer
Daily maintenance and troubleshooting of the 300+ servers in the Citrix farm serving thousands of users (connection issues, application issues, etc).
Administration on Citrix PVS for server maintenance (ongoing task), upgrades (ongoing task), image maintenance/updates/upgrades (ongoing task),
Knowledge of VMware for Maintenance/monitoring/upgrading/troubleshooting
Windows infrastructure is on VMWare virtual machines.
CPU/RAM/Sizing/Drives/OS monitoring/issues will be a daily and time-consuming activity.
Windows Server 2008/2012 Enterprise Administration and Active Directory
Expand, migrate, and upgrade systems.
Build new systems from design specifications.
Perform system administration and engineering duties.
Installs and configures systems software and utilities on servers.
Monitors system logs and error logs. Analyzes complex performance reports to pinpoint any database, application or systems problems.
Propose, design and implement system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
Upkeep core and subsystems, including implementing patches, updates, and major releases.
Design, install and implement high availability solutions.
Write code/scripts in administrative languages for maintenance, automation, issue resolution, and alerts.
Responsible for capacity planning and performance management of critical servers and applications.
Manage the load configuration and make recommendations for purchase or upgrade of hardware as well as the tuning of software.
Design solutions to optimize system performance.
Coordinate with other teams on the maintenance and integrity of system interfaces.
Expand technical knowledge and stay abreast of vendor offerings.
Create and maintain system documentation for specifications, designs, procedures, and logs. Document all processes, system changes/fixes, and issues.
Provide customer support, 24x7, for system related issues. Work with other associates on escalated issues to identify problems and resolve them.
Possess strong knowledge of the business or clinical functions and how they are applied to the system.
Troubleshoot the system as an expert to identify any possible faults or potential issues.
Design, build, and support directory services, desktop/mobile email, and/or network operating systems in an Internet protocol environment.
running on the servers.
Install and test new applications and upgrades.
Provide application performance monitoring and tuning.
Assist in application problem resolutions.
Design, build and maintain system interfaces. Support real-time and batch interfaces with internal and external systems and vendors.
Enterprise planning and implementation experience on various Windows server technologies:
Thin client ( Citrix XenApp 6.5/7.X), virtualization ( VMware) Active Directory
Active Directory L2
Systems Design and Engineering
Hands-on role in installing and administering web and service servers.
SE performs configuration, deployment, proactive monitoring and maintenance of related tasks e.G:
Applying platform and upgrades and updates to production and non-production Web server components
Following vendor and best practices for hardware and software configuration
Client System Manager Knowledge (Certification is a plus)
Network/Load Balancer and Cisco Support experience
Bachelor's Degree OR Relevant Work Experience