Senior Salesforce Product Manager

Tampa, FL

Post Date: 05/08/2017 Job ID: 9761169 Industry: IT Perm
Job Summary: The Senior CRM Product Manager is a key member of the new CRM Team that drives the overall vision, coordination, implementation, execution and completion of a new Salesforce CRM system for this company; ensuring consistency with company strategy, commitments and goals.
Essential Responsibilities:
  • Develop CRM system requirements with key stakeholders and manage the phased launch of a new Salesforce CRM system, including strong understanding of customer data and effective master data management practices.
  • Manage the product lifecycle of new features from planning to completion.
  • Develop strong, productive relationships with business stakeholders.
  • Ensure a healthy and timely workflow by providing strong direction and prioritization.
  • Maintain tight focus on the most important initiatives, and develop and track to timelines.
  • Manage up and provide management visibility into project status and tracking.

Job/Education/Experience Requirements:
  • BA/BS in business administration or related degree. Equivalent combination of education and experience may be considered. MBA is a plus.
  • 5 8 years of product management experience, with significant experience in creative concept, visual or design product management; experience in furniture retail preferred.
  • 5 8 years of managing highly integrated CRM projects.
  • Knowledge of Software Development (SDLC) specifically Salesforce (Sales, Service & Marketing Cloud) with end to end implementation experience.

Jennifer Arroyo


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