Position to be filled immediately.
As a Desktop Support Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for over 4000 associates. You will respond to user calls/trouble reports and personally visit associates to troubleshoot the nature of the problem and take the necessary course of action to resolve it.
Specific duties in this role will include:
" Responding to Helpdesk service calls to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems
" Building and configuring PCs and laptops as well as loading software.
" Lotus Notes knowledge is a plus
Network Plus Certified
Client certified and experience
Prefer someone living near office