Change Management Senior Business Analyst

Boston, MA

Post Date: 08/24/2017 Job ID: 10052333 Industry: FIN Consulting
The Senior Business Analyst will work as part of a project team, participating in any or all phases of the project life cycle, and is responsible for executing assigned project tasks in accordance with standards and best practices. The Senior Business Analyst gathers and documents requirements, analyzes data, researches issues, and contributes to design solutions for the project. In addition, s/he may participate in the user acceptance testing, training, and implementation of new and existing applications as defined in a project plan. The Senior Business Analyst is results-oriented and understands the impact of the project on the organization as a whole. S/he assists the Lead Analyst and/or Project Manager in planning and tracking the project status. S/he provides coaching and training to Business Analysts.

Data Collection & Documentation:- Document business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements.- Identify and interview key individuals to gather needed details and direction to define business requirements.- Track and organize open items; understand the time sensitivities of open issues and drive to resolution.- Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.- Document new or revised procedures or workflows and communicate them effectively to business teams and/or client.- Document Change Requests, provide effort estimates and document business requirements for approved Change Requests



Analysis:- Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence- Recognize patterns in complex information and identify key issues.- Identify gaps between business requirements and existing or proposed design solutions.- Contribute ideas and solutions to management to enhance design and deliverables.- Understand technical concepts and how they impact the project/business.- Work with business areas to identify productivity improvements in workflows and procedures.- Work with business areas to identify areas of risk for errors and omissions.- Participate in testing of system changes, which may include user acceptance testing, regression testing,

Communication:- Plan meetings, prepare materials, and participate in meetings with business users and sponsors, systems groups, vendors and clients- Prepare project status reporting and other project communications for internal and external stakeholders as needed

Client Interaction- Assist in client workshops and meetings to identify key issues, requirements, and gaps.- Conduct user/client training when necessary.- Assist in the creation of product announcements and modification of client demonstration materials as needed.

Education level and/or relevant experience(s)- BA/BS degree and/or equivalent work experience.- 3+ years of industry or project experience.

Knowledge and skills (general and technical):- Takes ownership and follow through on tasks; results oriented- Creative thinking, intellectual curiosity- Problem-solving and sound judgment- Analytical and problem solving skills- Strong organizational and time management skills- Ability to multi-task- Strong attention to detail- Excellent verbal and written communication skills with all audiences- Knowledge of project management principles and methodologies- Proficiency in MS Office product suite

Brian Flanigan


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