Change Management Lead Business Analyst
Project Management & Execution" Assist Project Manager and Project Sponsor in defining project scope." Identify business goals and problems in individual business units and across the organization." Perform assessment of feasible solutions and the range of problems they may solve." Lead project segment or work stream. Prepare a plan for the work stream plan, including the creation of a work breakdown structure, task assignments, timelines, phases, dependencies, and critical paths." Work with Project Managers to prioritize deliverables and manage resources" Ensure thorough testing of all system changes, including user acceptance testing, regression testing, client testing and parallel/pilot testing as require." Ensure that Business Analysts adhere to strong project execution methodology standards and best practices throughout the project lifecycle
Data Collection & Documentation" Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements" Identify and interview key individuals to gather needed details and direction to define business requirements." Track and organize open items; understand the time sensitivities of open issues and drive to resolution" Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately." Oversee and/or participate in documentation of new or revised procedures or workflows." Document Change Requests, provide effort estimates and document business requirements for approved Change Requests " Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence" Demonstrates strong subject matter expertise in the assigned product or discipline, including technical knowledge of associated systems" Design creative solutions that meet the goals and objectives of the project and align with product/discipline strategy." Lead design sessions, driving to creative, well thought out, viable solutions
Analysis" Identify gaps between business requirements and existing or proposed design solutions." Recognize patterns in complex information across multiple projects and identify key issues." Work with business areas to identify productivity improvements in workflows and procedures." Work with business areas to identify areas of risk for errors and omissions.
Communication" Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients" Prepare project status reporting and other project communications for internal and external stakeholders as needed
Leadership" Lead work streams or project segments" Lead or participate in client workshops and meetings to identify key issues, requirements, and gaps." Conduct/lead user/client training when necessary." Assist in the creation of product announcements and modification of client demonstration materials as needed." Provide guidance for Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work." Based on lessons learned, offers updates to improve best practices, project documentation and standards as applicable.
BA/BS degree and/or equivalent work experience. 5+ years of industry or project experience
Flexible and able to handle multiple priorities. Takes ownership and follow through on tasks; results oriented
Creative thinking, intellectual curiosity. Analytical and problem solving skills. Problem-solving and sound judgment.
Strong organizational and time management skills. Strong attention to detail.
Excellent verbal and written communication skills with all audiences Negotiation and mediation skills. Experience using established project management principles and methodologies. Proficiency in MS Office product suite